Return Policy

Return and Refund Policy

At West Coast CBD Supply LLC, we are committed to providing high-quality hemp-derived products and ensuring customer satisfaction. Please review our return and refund policy below:

Apparel:

Apparel has 30 days returns with a 10% restocking fee and free shipping.

 

Products containing cannabinoids:

Order Cancellation

  • Before Shipping: You may cancel your order for a full refund at any time before it has been shipped. To cancel an order, please contact our customer support team promptly.

 

Returns

  • After Shipping: Due to the nature of our products and compliance with health and safety regulations, we do not accept returns for any reason once an order has been shipped. Please ensure your order is accurate before finalizing your purchase.

Damaged or Defective Products

  • If you receive a product that is damaged or defective, please contact us within 7 days of receiving your order. Provide a detailed description of the issue along with photographic evidence. Upon review, we may offer a replacement or issue a refund at our sole discretion.

Incorrect or Missing Items

  • In the rare event that your order is incorrect or items are missing, please notify us within 7 days of delivery. We will investigate the issue and, if verified, send the correct items or complete the order as necessary.

Non-Returnable Items

  • All sales are final. We do not accept returns or exchanges for any products unless they are damaged, defective, or incorrect as outlined above.

Contact Information

For any questions or concerns regarding your order, please contact our customer support team at:

Policy Updates

West Coast CBD Supply LLC reserves the right to modify this return and refund policy at any time. Any changes will be posted on our website, and it is the customer's responsibility to review this policy periodically.

By making a purchase from West Coast CBD Supply LLC, you acknowledge and agree to this return and refund policy.